o77 Privacy Policy
Your privacy matters to us. This policy explains exactly what personal data o77 collects, how it is used, and the rights you hold as a registered player on our platform.
Introduction
o77 ("the Platform", "we", "us", or "our") is committed to protecting the privacy and security of every individual who uses our online casino and sports betting services at o77.lat. This Privacy Policy ("Policy") sets out in clear terms what personal data we collect from you, for what purposes we use it, with whom we may share it, and how long we retain it.
This Policy applies to all users of the o77 platform, including visitors who browse without registering and registered account holders who actively engage with our sports betting, casino games, and payment services. By using o77, you acknowledge that you have read and understood this Policy and consent to the data practices described herein.
We may update this Policy periodically to reflect changes in our data practices or applicable laws. Any material changes will be communicated through a notice on the platform. Continued use of o77 following any update constitutes your acceptance of the revised Policy. The date at the top of this page always reflects the most recent revision.
Our Privacy Principles
Six commitments that underpin how o77 handles your personal data.
Data Minimisation
o77 collects only the personal data that is strictly necessary to operate your account, process payments, prevent fraud, and comply with applicable legal obligations. We do not collect data speculatively or build marketing profiles beyond what is needed to personalise your platform experience.
Purpose Limitation
Every piece of data o77 collects is tied to a clearly defined purpose. We will not use your personal data for purposes that are incompatible with the reason for which it was originally collected, unless we have obtained your explicit consent or are required to do so by law.
Security by Design
The o77 platform uses SSL encryption to protect all data in transit. Sensitive data at rest is stored using industry-standard encryption protocols. Access to personal data is restricted to authorised personnel on a strictly need-to-know basis, with access logs maintained for audit purposes.
We Do Not Sell Your Data
o77 does not sell, rent, or trade your personal data to third-party marketing companies or data brokers under any circumstances. The only sharing that occurs is with essential service providers (payment processors, fraud detection services) who are contractually bound to use your data only for the agreed purpose.
Your Rights Are Respected
You have the right to access, correct, and request deletion of your personal data held by o77. You may also object to certain types of processing and request data portability. Requests are handled within a reasonable timeframe and at no cost to you. Contact our support team to exercise any of these rights.
Defined Retention Periods
o77 does not keep your personal data for longer than is necessary for the purposes for which it was collected. Standard account data is retained for the duration of your account and for a defined period thereafter to meet legal and audit obligations. Once retention periods expire, data is securely deleted or anonymised.
1. Data We Collect
The categories of personal data o77 may collect from you, and why.
Identity Data
Full name, date of birth, national ID or passport number, and any other information you provide during registration or identity verification. Collected to confirm you meet the 21+ age requirement and to prevent fraudulent account creation.
Contact Data
Email address and mobile phone number. Used to communicate account updates, transaction confirmations, security alerts, and — where you have opted in — promotional offers related to o77 services.
Financial Data
Payment method details including bKash wallet numbers, Nagad account references, Rocket account identifiers, Upay references, and masked Visa / Mastercard details. Used exclusively to process deposits and withdrawals and to detect unauthorised transactions.
Transaction and Gaming Data
Records of all bets placed, games played, deposit and withdrawal history, bonus claims, and account balance changes. Retained to provide accurate account statements, settle disputes, and monitor for problem gambling indicators.
Technical and Usage Data
IP address, browser type and version, device type, operating system, session timestamps, pages visited, and clickstream data. Used to maintain platform security, diagnose technical issues, and improve the user experience.
Location Data
General geographic location derived from your IP address. Used to apply relevant platform settings for users in Bangladesh and to detect access from jurisdictions where the service may not be available.
2. How We Use Your Data
o77 processes your personal data only when we have a lawful basis to do so. The primary purposes for which we use your data are set out below, along with the legal basis that applies to each purpose.
Contractual Necessity
Processing that is necessary to perform our contract with you as a registered player:
- Creating and managing your o77 account.
- Processing deposits and withdrawals via bKash, Nagad, Rocket, Upay, Visa, and Mastercard.
- Settling bets and distributing winnings.
- Applying bonus offers you have opted into and calculating wagering requirements.
- Providing customer support in response to your enquiries.
Legal Obligation
Processing required to comply with applicable legal and regulatory obligations:
- Identity and age verification (confirming all players are 21 years of age or older).
- Anti-money laundering (AML) and counter-terrorist financing (CTF) checks.
- Responding to lawful requests from competent authorities or court orders.
- Maintaining transaction records for the period required by applicable financial regulations.
Legitimate Interests
Processing conducted in pursuit of o77's legitimate business interests, provided those interests are not overridden by your rights:
- Fraud detection and prevention across all account activity.
- Platform security monitoring, including detection of automated bot activity.
- Improving game offerings, payment workflows, and the overall user experience based on aggregated usage analytics.
- Responsible gaming monitoring — analysing patterns that may indicate problem gambling behaviour so that appropriate support tools can be offered proactively.
Consent
Processing based on your explicit opt-in consent:
- Sending promotional emails or SMS messages about new games, seasonal offers (such as Eid or Pohela Boishakh promotions), and BPL / T20 World Cup betting specials.
- Setting non-essential cookies to personalise your platform experience.
You may withdraw consent at any time by contacting support or updating your notification preferences in your account settings. Withdrawal of consent does not affect the lawfulness of processing carried out before withdrawal.
3. Sharing Your Data
o77 does not sell or rent your personal data to any third party. We may share your data with the following categories of recipients, strictly on a need-to-know basis and only to the extent required for the purpose described:
Service Providers
- Payment processors — bKash, Nagad, Rocket, Upay, Visa, and Mastercard partners who facilitate your deposits and withdrawals.
- Identity verification providers — third-party KYC (Know Your Customer) services that verify the authenticity of documents you submit.
- Game content providers — Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi, who deliver game content and maintain the RNG (random number generator) infrastructure. These providers receive only the session and game data required to run the game; they do not receive your full identity profile.
- Fraud and security vendors — specialist providers who assist o77 in detecting unusual account activity, bot traffic, and financial crime.
Legal and Regulatory Authorities
o77 will disclose personal data to law enforcement agencies, regulatory bodies, or courts when required to do so by a valid legal order, subpoena, or statutory obligation. Where permitted by law, we will attempt to notify you of such a disclosure request before complying.
4. Cookies & Tracking
The o77 platform uses cookies and similar tracking technologies to deliver a functional, personalised, and secure experience. A cookie is a small text file stored on your device when you visit a website. The table below summarises the types of cookies we use.
Essential Cookies
Required for the platform to function. These cookies maintain your login session, remember your language preference, and protect against cross-site request forgery (CSRF) attacks. They cannot be disabled without breaking core platform functionality.
Analytics Cookies
Used to collect aggregated, anonymised data about how users navigate the o77 platform — which pages are visited most frequently, where users drop off, and how long sessions last. This data helps us improve the platform. Analytics cookies are only set with your consent.
Preference Cookies
Store your platform settings such as display preferences and notification choices so that you do not have to re-configure them on every visit. These cookies are set with your consent and can be cleared at any time through your browser settings.
5. Data Retention
o77 retains personal data for no longer than is necessary to fulfil the purposes outlined in this Policy, subject to any longer period required by law or legitimate business need.
Retention Schedule
- Account and identity data — retained for the lifetime of your account and for a minimum of five (5) years following account closure, to meet AML and audit obligations.
- Transaction records — retained for a minimum of five (5) years from the date of each transaction in accordance with financial record-keeping requirements.
- Customer support records — retained for two (2) years from the date of the last interaction.
- Marketing preferences — retained until you withdraw consent or request deletion, whichever comes first.
- Technical and usage logs — retained for up to twelve (12) months for security and diagnostic purposes, then deleted or anonymised.
When your data is no longer required, o77 will securely delete it or render it permanently anonymous so that it can no longer be associated with you. Anonymised, aggregated data may be retained indefinitely for statistical analysis without restriction.
6. Your Rights
As a user of the o77 platform, you hold the following rights with respect to your personal data. To exercise any of these rights, contact our support team at [email protected]. We will respond to all valid requests within a reasonable timeframe and at no charge to you.
Right of Access
You have the right to request a copy of the personal data o77 holds about you, together with information about how that data is used, stored, and shared. We will provide this in a clear, structured format.
Right to Rectification
If any personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct it promptly. You may also update basic account details directly through your account settings.
Right to Erasure
You may request that o77 delete your personal data where there is no compelling reason for its continued processing. Note that we may be unable to delete data that we are legally required to retain (for example, transaction records subject to AML retention obligations).
Right to Object
You have the right to object to processing based on o77's legitimate interests, including direct marketing communications. If you object to marketing, we will cease sending promotional messages immediately upon receipt of your request.
Right to Data Portability
Where processing is based on your consent or on contractual necessity and is carried out by automated means, you have the right to receive your personal data in a structured, commonly used, machine-readable format so that you can transfer it to another service provider if you choose.
7. Data Security
o77 employs a range of technical and organisational measures to protect your personal data against unauthorised access, accidental loss, alteration, or disclosure. These measures include SSL/TLS encryption for all data in transit, encrypted storage for sensitive data at rest, role-based access controls, multi-factor authentication for staff accessing internal systems, and regular security audits.
While we take data security seriously and maintain robust protections, no system is completely immune to risk. In the unlikely event of a data breach that poses a significant risk to your rights, o77 will notify affected users without undue delay and will take immediate steps to contain and remediate the incident.
You also play a role in keeping your account secure. Always use a strong, unique password for your o77 account, never share your login credentials with anyone, and contact [email protected] immediately if you suspect unauthorised access to your account.
8. Contact Us
Privacy Enquiries
For any questions, concerns, or requests relating to this Privacy Policy or the personal data o77 holds about you, please reach out to our dedicated support team. We are available around the clock, including on public holidays in Bangladesh such as Eid, Victory Day, and Independence Day.
- Email: [email protected]
- Response time: Within 24 hours
- Time zone: Bangladesh Standard Time (BST, UTC+6)
Ready to Play on o77?
Now that you know how we protect your data, explore our full casino library or check the FAQ for answers to common account and payment questions.
Explore o77 Casino Visit the FAQ